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Advanced Diploma for IT Professionals (Level 3)
Qualification:
Advanced Diploma for IT Professionals (Level 3)
Software Used:
N/A
Course Length:
Two days per week
Suitable For:
Individuals whose role involves supervising technical support duties with a considerable amount of responsibility and autonomy.
Entry Requirements:
Learners must have a good working knowledge of the IT sector
The Course
This qualification is for learners who wish to advance their career in the IT/Telecoms industry.
The main focus of the qualification is in the Networking area of IT and the completion of the CCNA qualification makes up part of this course.
Course content includes
The individual will be supervising the development and implementation of technical support services within an organisation, and have a substantial amount of technical support experience. Their duties will typically include: supervision of the technical support department, maintaining network systems, managing and evaluating customer relations, monitoring and providing information technology support and supervising routine and un-scheduled maintenance.
Course Code: 10RS11 
Cost: £350.00
Concessions: Click here
Start date -
22 September 2010
End date -
04 August 2011
Wednesday 09:00 - 16:00
Thursday 09:00 - 16:00
Course Code: 10DL1G
Cost: £350.00
Concessions: Click here
Start date -
10 January 2011
End date -
18 November 2011
Wednesday 09:00 - 16:00
Thursday 09:00 - 16:00
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| Mon | 09:00 | 17:00 |
| Tue | 09:00 | 17:00 |
| Wed | 09:00 | 17:00 |
| Thu | 09:00 | 17:00 |
| Fri | 09:00 | 16:30 |
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